Responsibilities:
Dealing with all calls politely, courteously, professionally & assertively
Understanding the customers needs through effective listening and questionings skills
Matching customers' needs to Clients’ products and services
Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
Communicating relevant information to internal and external customers and sharing learning with colleagues
Adhering to agreed processes, meeting required work standards, targets and objectives

Requirements:
Applicants should be Filipino citizens or hold relevant residence status
Fresh graduates/Entry level applicants are encouraged to apply
At least 18 years old and above
Should be able  to communicate in English
Excellent customer service skills
Positive, driven, and should be a team-player
Passionate, energetic and enthusiastic

Sitel Talent Acquisition and Resource Hub (STAR
Hub)
2nd Floor, Centerpoint Building
Julia Vargas Avenue cor. Garnet Road
Ortigas Center, Pasig City 1600
Tel.: (+632)860-1111
Fax: (+632)634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays
9:00 am to 6:00 pm
Walk-in applications are encouraged.

Got a Sitel Career Question? Ask OCA (Online Career
Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 am-6:00pm
Mondays to Fridays