My client has an immediate need for a Systems Analyst with specific CRM focus to be responsible for the performance and integrity of their CRM system. This position is critical in ensuring they have the tools necessary for keeping customer contacts, companies and industry specific information up to date and accessible at all times.
Key accountabilities include:
A good understanding of databases and their structure as well as understanding the principle behind the different relationships between various tables
Be able to design & run queries over databases using multiple tables to identify any data accuracy issues
An understanding about data relationships between tables, importing and exporting of raw text data to and from text files.
Be able to manage a database to ensure a high standard of accuracy and integrity.
Understanding all the procedures in place that interact with the database and its data.
Develop good understanding of the structure of the CRM database
Ability to check and enforce Quality systems which relate to the database.
Manage the import of external data into databases as well as exporting data to 3rd parties
Need to provide support to users with regards to the database
Ensure the CRM is available for staff across all sites and key stakeholders.
Planning and coordination of CRM development and enhancements.
Ensure information is accurate and maintained.
Coordinate implementation and maintenance of the CRM with vendors.
Job Requirements:
Familiar with CRM Principles and Practice
Ability to work well within a large variation of people and have excellent communication skills.
Sound judgement, initiative and self motivation.
Excellent verbal and written communication skills; ability to communicate information to a variety of groups at different technical skill levels
If this role is of an interest to you, please email an updated CV along with an overview as to how your skills and experience fit into this role to auc.it@robertwalters.co.nz or contact Rayahne Bell on 09 302 2280.
If you are interested in this position please apply to Rayahne Bell quoting reference number 27128RBB.
Ph: 09 302 2280
Fax: 09 302 4930