Job Description:
Working in a Call Centre environment responding to inbound calls. This position involves retaining the business of existing customers by building loyalty and satisfaction though feature/benefit discussions and increasing customer awareness of other services. Facilitate a simple, fast and easy customer experience in a professional manner using tact, diplomacy and patience. Continuously promote and demonstrate a high level of personal commitment to exceeding customer and departmental expectations with every interaction. Will be accountable to meet quality, service and productivity targets.

Required Skills:
*Excellent phone skills
*Ability to learn quickly
*Excellent communication skills
*Ability to multitask and demonstrate effective problem resolution skills
*Must be accurate and detailed oriented
*Must have PC skills and be proficient in a Windows environment
*Must have efficient time management skills
*Must be able to work 12pm - 8pm, Monday - Friday
*In-depth knowledge of credit protection insurance products, processes and policies an asset
*Must have a minimum of 1 year Call Centre experience
*Minimal high school graduate or equivalent required
*A clean credit and criminal check is required for this position

We thank all of those who apply; however, only candidates who meet the above requirements will be contacted at this time.
An AMAZING opportunity like this won't last long! Apply now.

To Apply:
If you have the skills and experience required for this position, please forward your resume to:
Adecco
355 Wellington Street
London, Ontario
N6A 3N7
E-mail: jobsforu@adecco.ca