The CRM Account Manager will be required to:
• Develop, design and implement Strategic CRM Programmes for a variety of accounts
• Conceptualise briefs.
• Implement measurement and evaluation plans.
• Implement data segmentation strategies.
• Conduct desktop and face-to-face research as and when required.

Requirements
Key experience required:
• Four to five years Account Management/Agency experience with a CRM focus
• An understanding of multi-channelled CRM experiences
• A passion for, and understanding of, the South African and Global marketing and media industry
• Tertiary degree/diploma preferred

Advantageous
Key capabilities:
• Ability to work well under pressure
• A self-starter
• Ability to multi-task
• Ability to manage cross-functional teams
• Excellent verbal and written skills
• Creative ability preferred
• Excellent conceptualisation skills
• Strong client service ability
• Good attention to detail
• Intense curiosity about consumer behaviour
• An innovative thinker

Personal Skills/Attributes:
• Ability to build and maintain strong relationships
• Extremely well organised
• Able to handle high pressure
• Exceptional strategic abilities
• Strong desire for ongoing learning and growth

Details
Province: Gauteng
City: Johannesburg
Education level: Degree
Job level: Mid
Own transport required: Yes
Travel requirement: Occasional
Type: Permanent

Contact
Elaine Moodley
iKineo
+27 21 487 6920
elaine@ikineo.com